Connect with London's Coffee Experts

Ready to transform your coffee experience? Connect with EmberGrind for personalized solutions, expert guidance, and exceptional service.

Our dedicated team is ready to support your B2B or direct-to-consumer coffee journey with expert consultation, prompt service, and comprehensive solutions for all your coffee needs. We offer multiple convenient ways to get in touch, ensuring all preferences are catered for.

Call Us

For immediate assistance or to place an order, our lines are open during business hours.

+44 20 7946 0958 Mon-Fri: 9am - 5pm GMT

Email Us

Prefer to write? Send us your inquiries, detailed requests, or feedback.

[email protected] We aim to respond within 24 business hours.

Visit Us

Schedule an appointment to visit our London office for a consultation or tour.

Plan Your Visit By appointment only

Visit Our Regent Street Location

EmberGrind's London headquarters are centrally located, making it convenient for in-person meetings, facility tours, and dedicated consultations. We welcome wholesale clients, aspiring baristas, and coffee enthusiasts alike.

EmberGrind
387 Regent Street, Floor 2
London, Greater London, W1B 3HH
United Kingdom

Public Transport: Easily accessible via Oxford Circus (Bakerloo, Central, Victoria lines) and Piccadilly Circus (Bakerloo, Piccadilly lines) underground stations, both a short walk away. Numerous bus routes also serve Regent Street.

Parking: Limited street parking available nearby, with several car parks within a 10-minute walk.

Get Directions
Map showing EmberGrind at 387 Regent Street, London W1B 3HH
Our offices are conveniently located just south of Oxford Circus.

Specialized Support for Every Need

Whether you're a cafe owner, a business looking to source premium coffee, or an individual seeking to enhance your coffee knowledge, EmberGrind has dedicated specialists ready to assist you. Connect directly with the right expert for your specific inquiry.

Wholesale Inquiries

For cafes, restaurants, hotels, and offices. Discuss bulk orders, custom blends, and partnership opportunities with our dedicated Business Development team.

Connect with Wholesale

Barista Training & Education

Inquire about our comprehensive barista courses, training programs, and educational resources. Speak with our Education Coordinators.

Learn About Training

Custom Blending Consultations

Work directly with our Master Roasters to create unique coffee profiles tailored to your brand or specific taste preferences.

Start Your Custom Blend

Equipment Sourcing & Support

Get expert advice on coffee equipment, from espresso machines to grinders, and receive technical support from our specialists.

Get Equipment Support

Cafe Consulting

Explore how our experienced consultants can help optimize your cafe's operations, menu, and customer experience.

Consult Our Experts

Order & Delivery Questions

For existing customers with queries regarding current orders, shipping, or account management.

Inquire About Your Order

Send Us a Message

Use the form below to send us a detailed message. Be sure to select the inquiry type so we can route your message to the most appropriate specialist for a prompt and accurate response.

Max file size: 5MB (PDFs, JPEGs, PNGs allowed)

Schedule a Facility Tour or Consultation

Experience the world of EmberGrind firsthand. We invite discerning clients and coffee professionals to schedule a visit to our Regent Street location to discuss your needs, explore our roasting methods, or simply enjoy a cupping session with our experts.

Coffee roasters performing a cupping session with coffee beans and professional cupping tools
Join us for an immersive cupping session or a tour of our facilities.
  • Guided tours of our artisan roasting operations.
  • In-depth business consultations for wholesale partnerships.
  • Exclusive cupping sessions and coffee tasting experiences.
  • Educational visits for professional development or personal enrichment.

To schedule your visit, please contact us via phone or email, specifying your preferred date and time. Our team will confirm availability and tailor your experience.

Call to Schedule Email to Schedule

Quick Answers and Support Resources

Find immediate answers to common questions or access useful resources without needing to contact us directly. Our extensive FAQ and resource library are designed for your convenience.

Person using a laptop with coffee, browsing a knowledge base or FAQ section, symbolizing self-service support
Access our comprehensive knowledge base for quick answers and guides.
Our minimum wholesale order is typically 5kg for roasted beans. For larger quantities or dedicated accounts, we offer tiered pricing and bespoke delivery schedules. Please contact our wholesale team for a tailored quote.
Yes, EmberGrind specializes in custom blending and private label services for businesses seeking unique coffee solutions. We can develop a unique roast profile and assist with custom packaging design to reflect your brand identity. Reach out to our custom blending specialists for a consultation.
We offer a range of SCA (Specialty Coffee Association) accredited courses, from Foundation to Professional levels, covering espresso preparation, milk texturing, latte art, brewing methods, and coffee knowledge. Both group and one-on-one training are available at our London facility.
Once your online order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the courier's website. You can also log into your EmberGrind account to view your order history and tracking information.

Can't find what you're looking for?

Send Us Your Question

Or explore our full Support & Resources page.